Regulatory notice

SummitFx A.I. is not authorised or regulated by the Financial Conduct Authority (UK), the Financial Sector Conduct Authority (South Africa), ASIC, the CFTC, the NFA, or any other financial regulator. It is not a MiFID investment firm, not a broker-dealer, and not a payment institution.

No client money

Because SummitFx A.I. never holds margin or settlements, CASS / client-money rules do not apply to this software. Your money stays at the broker you chose (for example OANDA) or in the on-desk paper ledger, which is not a bank account.

The broker is separate

OANDA Global Markets, OANDA Europe, or any other OANDA entity, and any MT5 broker you log into, are separate businesses with their own licences, order execution policies, and complaints processes. SummitFx A.I. does not introduce you to them, does not receive commission for your volume, and does not override their best-execution or margin rules.

Your local law

Retail FX/CFD access is restricted in some countries (including leverage caps and product bans). You are responsible for checking that automated access to your own account is allowed where you live. Nothing on this site is an offer of securities or a marketing of a regulated product into the EEA, UK, US, or any other territory.

Complaints

Software issues: open a ticket from the desk. Broker fills, margin calls, and account balances: take them to the broker. There is no ombudsman path through SummitFx A.I. because we are not a regulated activity.